Awning FAQ's

All Rontimco awnings are made to fit your specifications. The sizes posted on our web-site are there to give you an accurate representation of our discount pricing. If you need an awning say.....11'-7" x 23' wide, it's no problem at all.

Our awnings come with 8' tall, 3" square aluminum posts. 10' and 12' aluminum posts are available for units requiring more height. For units requiring even higher installations, we offer steel posts in 20' and 24' lengths. The steel and aluminum posts are identical in appearance. For any post over 8' tall, there is a nominal charge. Both the aluminum and steel posts can be cut in the field for an exact fit.

The number of posts in each awning kit is determined by the width, projection, live load, and wind factors of the awning. Typically, the further the projection and the width of the awning determine the number of posts you will receive. We send the appropriate number of posts with your particular unit appropriate for your area based on our engineering.

The normal post spacing is 8' to 10' apart. Moving them an inch or two either way should not create a problem. The posts that are installed on the 2 corner sections of the awning do not have to be located exactly on the corners. These 2 posts may be inset up to 25% of the allowable space between posts.

Common carriers are used to ship our awning products. We have negotiated some very good discounts with many nationwide carriers. These discounts are passed directly through to you. We package our units in such a way that virtually eliminates the possibility of dents or other damage.

On an average, our awnings weigh .62 lbs. per square foot. Example: A 12' x 40' awning is 480 square feet. 480 sq. ft. x .62 lbs. per sq. ft. = 297.6 lbs.

Normally a unit ordered on a Monday is completely fabricated in 5 to 12 working days, depending on the number of orders in process at the factory. Shipping time is determined by carrier and distance. Shipping to Louisiana takes about 5 business days from California. To Michigan the trip is about 8 business days.

An average size awning will be shipped in 4 or 5 boxes. Larger units of course will require more packages in order to be easily moved by a single individual.

The longer the awning, the longer the boxes. Exceptionally long pieces may take an extra day or two for fabrication and shipping.

We have pretty good winds in our area. How well do your awnings withstand the wind ?

If we are familiar with your locale, we will advise you as to any special requirements we would need to manufacture your awning to. For areas not specifically known to us, we will ask you to contact your local building department and they should be able to give you the wind factor and live load right over the phone.

This is a very common question. We have available to us all needed engineering reports to properly adjust your awning to meet your local conditions. Sometimes a modification in the thickness of the awning pans is required. Other changes to a basic awning kit could include the implementation of beams, additional posts, or shortening the actual projection of the unit. These changes are normal for locations where snow is a concern. A combination of these items may be used. We will advise you so that you obtain a high quality unit built specifically to your needs.

Yes. Only recently have we found skylight quality panels acceptable to our standards. We offer six inch panels to be used in conjunction with our high quality aluminum panels.

Note: If there is a concern about enough light underneath your canopy, order a very light colored "underside" for your awning as the reflective properties of the lighter colors tend to greatly compensate for the blockage of direct sunlight.

Because there are literally hundreds of ways to build a wood deck, our engineering does not account for this type of fastening. Please give Rontimco a call and we will walk you through the system.

All of our kits come complete with concrete "anchors". Two 1/4 inch holes are drilled into the concrete (with a masonry bit) for each post. The anchors provided are used to mount the post brackets directly to the concrete slab. The 3" square posts are then slid over the top of the secured post brackets and a 3/8 inch bolt, washer, & nut (provided) is used to attach the post to the bracket.

Concrete is always the material of choice, but post mounting options are as follows:

Directly on a concrete slab, to a wooden deck, or into the ground using posts poured into concrete fastenings.

The posts are attached directly to the gutter. This assembly doubles as a structural beam and a "cleanable" rain gutter. (A downspout and elbow is also included with your awning.) When more strength is required, we will recommend one of our optional beams.

I have stucco walls on my home, can they be installed on a stucco (or brick) wall ?

On a stucco or other "masonry" type walls, we have many simple solutions for attaching an awning, carport, or patio cover. Proper mounting and sealing to these types of walls can be accomplished with a few "tips" we are happy to share with our customers. Just let us know your situation.

With very few exceptions, this is easily accomplished. Your awning kit will automatically include the required "flashing" to enable you to provide a water-tight seal at the mounting location. If your mounting situation appears questionable, we can discuss your options. If at all possible, it is better to mount to the eave as our products are sold by the square foot and you will need less material to cover a specific area !

Yes, we have a full section on free-standing awnings. There are differences in the 2 different types of awning kits. Free standing units require steel posts into substantial concrete footings. Normally a free-standing unit will cost 50% to 100% more than an attached awning. You can find our free standing information at: Freestanding Structures .

Yes. By using one of our optional beam sizes selected specifically to meet your needs.

We can assure you that the quality of our product is of the highest caliber. Since our awnings are delivered all over the United States into all types potential wind, rain, & snow conditions, we have taken special care to include the strongest components and designs into our awning kits.

Not only are our awning kits the strongest available, they also are very attractive. In some cases we make many additional sales off of a single awning unit after other people see them installed in their area. Many contractors throughout the country switch to our product lines after they see our products installed in their local areas. Previous to the Internet, many of them had very limited options and were forced to use whatever product a distributor told them was available. A growing number of them now also purchase factory direct from us. If you would like to see what our customers think of our awning products (and some of our others) Click Here Testimonials.

How do we say this without offending someone? I'll try. We have "little old couples" putting them up everyday ! It's not rocket science folks. After a few minutes of reading through our easy to follow installation guide, you will see that it really is quite simple.

Another thought for you: Because the products are made of aluminum, the weight of any single awning piece is easily managed. (An entire 12' x 24' kit weighs about 200 lbs. in the .020 gauge.) To see our installation guide for attached awnings, Click Here.

We also offer a toll free phone number for you to ask any questions you may have before, during or after you install the awning. Our objective is to make this entire transaction, from the time you first entered our web-site to the time you start enjoying the finished product, an entirely pleasant experience.

One last thought on this subject. We mention this because of an email we received regarding our window awnings... This husband and wife team received their awnings at 4:30 pm one afternoon and had all four awnings installed by 7:00 pm the same day!

Many comments of this nature are received regarding our patio cover and carport awnings also. In a nutshell; It seems that a job some (not all) contractors would bill out at 2 or 3 working days is only taking our "do it yourself" customers 1 to 2 afternoons to do !!! hmmmmm........?

We encourage you to call us with any questions you might have on your specific project. After this many years in the business and a few hundred Internet awning sales this last year, there isn't a lot we haven't run across ! Let us share our product knowledge with you and assemble the proper package for you needs. We never ask you to buy anything. That decision is up to you after we are both sure that you will be pleased with the product you choose. Just give us a call at the toll-free number below.

Call us while it's fresh on your mind

Toll Free 800-578-8385

Rontimco
P.O. Box 1696
Chico, California 95927
Int'l phone 530-589-9000
fax 530-5267-7729
email: info@rontimco.com

Aluminum Awnings

Frequently Asked Questions

Call us while it's fresh on your mind

Toll Free 800-578-8385